2 hours
Verbal Judo, or Tactical Communications, is the gentle art of persuasion that redirects others behavior with words and generates voluntary compliance. The goal of Verbal Judo is to talk individuals who are hostile or not in complete control of their behavior into voluntary compliance without need of any physical force. Much of Verbal Judo is common sense and strategy that ordinary people use every day in encounters on the job, among friends, or in the family. Not everyone knows how to utilize these communicational skills and Verbal Judo is here to prepare you for those encounters!