Students unable to attend an upcoming class must notify Bristlecone as soon as possible either in-person, by email (firstname.lastname@example.org), or by phone at (303) 985-0989.
Before canceling, please review our cancelation policy below:
- Class cancellations received more than 72 hours prior to a class start time are eligible for a refund or free transfer to another class within a 3-month period. Refunds can be made in-store or over the phone.
- Cancellations received within 24-72 hours of a class start time are not eligible for a refund, however, they are eligible for a one-time class transfer with a $25 rescheduling fee.
- Cancellations, including weather-related, received less than 24 hours prior to a class start time or a “no call, no show” for any reason are not eligible for a refund or class transfer.
Instructor and range time are reserved based on anticipated class registration. A minimum of three (3) students are required to run a class. Late cancellations may affect our ability to run a class and result in other students being rescheduled.
Bristlecone reserves the right to cancel or reschedule classes at any time. If classes are canceled or rescheduled due to weather or unforeseen circumstances beyond our control, students are entitled to a full refund. Students will be notified of class cancellations or rescheduling by email using the email address provided during registration. Bristlecone is not responsible for any travel fees or expenses incurred related to class cancellations.